Concepts & Revisions
Pink Dragon Design will provide up to 3 design concepts (when applicable), you choose one concept to move forward with into the revision rounds. After the concept is selected, I will provide up to three rounds of revisions. A round of revisions consists of one email/message sent to me with a list of edit requests. It’s really important to carefully consider your revisions and condense them into one revision round. Project completion times may be prolonged based on the length/complexity of the revision process. If by chance you are not completely satisfied with the designs after three rounds of revisions, I can continue to work on your designs for an additional fee.
Projects are always completed in a timely manner. Custom blog/web designs may take 2-4 weeks from start to finish and other design projects 1-2 weeks. Projects may be completed earlier or later, due to scheduling, delayed communication, added on design requirements, etc. If your project is a rush job, please contact me to ensure I am available.
I prefer to communicate via email. If necessary, I can arrange phone or in-person meetings as well. If I am not able to reach you by phone or email within 14 consecutive days, all monies are forfeited to Pink Dragon Design and the project may be cancelled without notification.
I am available for 2 weeks following the final installation of your website/blog for support. It is your responsibility to notify me of any tweaks and edits. Additional work can be completed for an additional fee. I am always available via email to answer any questions.
Typos & Content Errors
It is your responsibility to provide Pink Dragon Design complete and final text and content prior to project start. Pink Dragon Design is not responsible for typos or errors that are not caught beyond the designated revision rounds. I can make any fixes for an additional fee (if error is caught after project completion). If error is made on behalf of Pink Dragon Design, please contact me as soon as possible.
Payment & Refund
PayPal, personal checks. I’m flexible. All payments are due up front prior to the project start with the exception of web projects. Web/blog design projects require a 50% deposit prior to project start. Once a payment is made, it is non-refundable.
Print design items are delivered to you via email as digital files. Pink Dragon Design does not provide printing services but is happy to provide any file types specified by the printer of the customer’s choice.
Domain registration and web hosting services are not included in the Pink Dragon Design Package cost. It is the client’s responsibility to purchase the domain and web hosting space. Please refer to my resources page for recommended hosts.
You are authorizing Pink Dragon Design to access your web hosting account, WordPress account or any other accounts necessary for the purpose of installing a theme or fulfilling design services. Login names & passwords are completely private and will not be not shared for any reason.
Web Browser Compatibility
All web/blog designs are tested and compatible with the latest versions of Google Chrome, Windows Internet Explorer, Mozilla Firefox, and Safari.
Copyright & Attribution
You will own the graphics and other visual elements that are created for your web/blog project. Pink Dragon Design owns design proofs, CSS and other coding and will license it to you for use on that specific web project.
You may not alter, copy, reproduce, trade or sell any designs for any commercial purpose without consent (when applicable). All rights to logos will be transferred to you upon final payment and project completion. I reserve the right to display a “Designed by” line on applicable projects (i.e. flyers, posters, etc.). I also require a link back to www.pinkdragondesign.com to be displayed at the bottom of your new website/blog for the duration of the use of the design. I also reserve the right to display and link to your completed project on my site, portfolio or through social media.
All design proofs not used or selected by the customer are owned by and copyrighted to Pink Dragon Design.
By commissioning Pink Dragon Design, you agree to the terms listed above.
Terms & Conditions are subject to change at any time without notice.